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How Hosted Managed Access Control Works

How Hosted Managed Access Control Works1

Hosted Managed Access Control involves using off-site servers and external management to operate and maintain an access control system, enhancing building security. This same security system is most effective when combined with intrusion detection and video surveillance, creating a comprehensive security solution.

HMAC Components

Hosted Managed Access Control is a system for managing entry and access to buildings or specific areas. It encompasses two key components:

1. Off-Site Server

The access control system's software is hosted on a secure server outside your company's premises. A technical team maintains and manages this server, ensuring the software's security, maintenance, and proper functioning. Storing the software off-site adds a layer of protection, reducing the risk of unauthorized access or tampering if the software were hosted on-premises.

2. External System Management

Personnel other than your company handle the programming and operation of the access control system. Experts specializing in access control systems are responsible for configuring, maintaining, and updating the system's settings, user permissions, and other aspects. This allows your company to focus on its core activities while relying on professionals to manage the technical aspects of hosted access control systems.

The primary purpose of an access control system is to regulate and manage who can enter specific areas within a building. This is achieved using various authentication methods, such as keycards, biometric identification, or PIN codes. The goal is to limit access and enhance security by preventing unauthorized individuals from accessing sensitive or restricted areas.

Hosted Access Control and Security

For optimal security, access control systems are often integrated with other security measures, such as intrusion detection systems or video surveillance. These technologies create a more comprehensive security solution when combined with access control panels. Here's a breakdown of these additional components:

Intrusion Detection System

This system monitors unauthorized attempts to gain entry or breach a building's security. It includes sensors that detect unauthorized access through doors or windows, motion within restricted areas, or attempts to tamper with security systems. When a breach is detected, alerts are sent to security personnel.

Video Surveillance System

Video cameras are strategically placed throughout the premises to monitor and record activities. Video footage can be used to review events, mine data, identify individuals, and gather evidence in case of security breaches or incidents.

By integrating an access control solution with intrusion detection and video surveillance, an organization can create a multi-layered security approach that prevents unauthorized access and provides a means to respond effectively to security breaches.

Access Control Management Software

How Hosted Managed Access Control Works2

Access Control Management Software is a critical component of any access control system, and it plays a central role based on access control in managing and controlling physical access to buildings or specific areas within them. Here's a breakdown of key points related to access control management software:

Hosted Access Control Software

In Hosted Access Control, the software for managing access control equipment is hosted on a secure, remote server, typically maintained by a service provider like Alarm Detection Systems (ADS). The software is not installed on-site at the facility but operates remotely. This approach offers several benefits, including enhanced security, scalability, and the ability to access and manage the system from anywhere with an internet connection.

Portal Capabilities

Access control management software provides a user-friendly interface for mandatory access control, often accessible through a web portal or dedicated software application. This portal allows administrators to perform various tasks, including:

- User Management

Administrators can add or remove users from the system, assign access privileges, and manage user profiles.

- Door Control

The software enables administrators to lock or unlock controlled doors remotely from multiple locations, granting or restricting access as needed.

- Security Permissions

Administrators can set security permissions for discretionary access control in different areas or zones within a building. They can define who has access to specific rooms or sections of the facility.

Access Records

The software maintains a historical record of access activities. This includes logs of when users entered or exited the building or specific areas and locations, which can be valuable for security audits, investigations, and compliance.

Managed Hosted Access Control

In a Managed Hosted Access Control System, the service provider plays a more active role in managing the system. Trained security professionals handle tasks such as creating and managing access schedules, configuring electronic key card privileges, and adding or removing authorized users from the system. This service-oriented approach can relieve the client (end-user) of access control's technical and administrative burden.

Non-Managed Hosted Access Control

In contrast, the end user manages and maintains access controls in the system with non-managed Hosted Access Control. This includes updating user privileges, handling access requests and proximity cards, and making necessary system configuration adjustments. This approach provides more control to the client but also requires them to have the necessary expertise and resources to manage the system effectively.

In summary, access control management software is a crucial component of access control systems, allowing administrators to control who has access to specific areas and when.

Hosted access control software, in particular, offers the convenience of more remote access to management and is typically provided by service providers. The level of management assistance varies depending on whether it's a managed or non-managed Hosted Access Control System.

Benefits of Cloud-Based Access Control

How Hosted Managed Access Control Works3

Traditionally, all equipment for access control systems was installed at the customer premises. Key components include a server running access control software, one ​​or more computers running client software, readers, door locks, a master control panel, and, in some cases, slave panels controlled by the master control panel. When slave panels are used, each slave panel is responsible for managing one or more readers.

Unlike other security systems, such as intrusion protection or fire alarm systems, access control systems traditionally have not had recurring monthly revenue associated with them – although some customers might sign on for annual maintenance and service contracts.​

With hosted and web-based access control solutions, the server running access control software is not at the customer premises. Still, it is owned and operated by the dealer or a third party. Customers avoid purchasing, managing, and maintaining their servers and software.

​The dealer or third-party cloud service/hosting provider typically collects a monthly fee per door. If a third-party provider is involved, the dealer reselling the service pays the customer a monthly fee, usually with a markup.

Unlocking the Benefits of Managed Access Control Services

How Hosted Managed Access Control Works4

Managed access control services encompass a comprehensive approach to implementing and maintaining cloud-enabled access control systems. Specialized providers offer these services and include various vital functions:

1. Solution Design: Managed access control providers offer expertise in designing access control solutions tailored to your specific needs. They assess your requirements and create a system that aligns with your security goals, for example, fingerprint access control systems.

2. Hardware Procurement: These services procure the necessary hardware components, including readers, controllers, and other access control devices, ensuring that the selected equipment is compatible with the designed solution.

3. Implementation: The service provider takes responsibility for the complete implementation of the access control system, including the installation of hardware, configuration of software, and integration with other security systems if necessary.

4. Rule and SOP Definition: Managed access control providers help define access rules and standard operating procedures (SOPs) for secured areas, ensuring that access is controlled effectively and complies with security policies.

5. Access Management: They oversee the management of access permissions for employees, ensuring that individuals have the appropriate level of access to designated areas.

6. Emergency Handling: These services include procedures for handling emergency events, such as lockdowns or access during crises.

7. Performance Review and Improvement: Providers continuously monitor system performance and data, making necessary improvements and adjustments to enhance security and efficiency.

8. Expansion to New Locations: Managed access control services facilitate the seamless implementation of access control systems in new locations, allowing for rapid deployment.

There are several advantages to using managed access control services over in-house implementation:

1. Expertise: Managed service providers bring specialized expertise in deploying advanced access control systems, reducing the risk of implementation issues and ensuring the system's effectiveness.

2. Cost-effectiveness: Managed solutions are often more cost-effective because providers benefit from economies of scale, allowing them to offer hardware and services at lower costs than in-house management.

3. Access to Best Practices: Providers can access industry best practices for solution design, SOP development, risk assessment, and integration with other security systems, ensuring a robust and well-optimized access control system.

In summary, managed access control services provide a turnkey solution for businesses seeking efficient, cost-effective, and expertly managed access control systems. These services cover everything from design to ongoing maintenance, offering benefits that in-house implementations often need to improve.

In conclusion, managed access control is a service provided to residences and businesses by managed service providers to establish a comprehensive access control system.

This service encompasses tasks such as formulating access rules and standard operating procedures for secure areas, overseeing employee and access control policies, managing emergencies, assessing performance metrics, and implementing enhancements. Customers can efficiently deploy a unified access control system for new locations through managed access control.

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